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Privacy Policy

Customer Records

Eden Designer Florists do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

We do not hold electronic records of customers for longer than the 30 days no quibble guarantee period. This enables us to quickly find your reference and rectify any problems with your order.

A paper record of all invoices and receipts are kept for 6 years for auditing purposes and statutory guarantees.

Paypal Payments
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Credit Card Payments

Our encrypted website payment system is provided by a Secure Socket Layer. This is noticeable by the golden padlock icon appearing next to the URL window. This enables us to securely gather the details neccessary to carry out your order.

Once in the secure area you can select either non secure or secure browser prompt to enter your details.

When we have checked to see if we can honour your order, the amount is checked into our terminal and then the card numbers are deleted. We hold no financial information other than the transaction amount and date of transfer.

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Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:

a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes.