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|About Us Eden Designer Florists are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.|
Our Contact details:
Eden Designer Florists
Unit 9 134 Archer Road S8 0JZ United Kingdom
Phone: 07990 806898
My VAT Registration Number
We are open Tuesday to Friday from 9.00am to 5.00pm and Saturday 9am to 3pm.
|Making A Purchase Sending flowers could not be easier, just select a category from the left hand menu to view flowers in each category and add any items that you wish to buy into the shopping basket by pressing the "add to basket" button. After you have finished your selection, click on 'Checkout' in the top left column and you will be asked for a few details that we need to be able to complete the order.|
We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
|Shipping And Handling We can deliver to UK and International Address. Please contact us for specific countries and delivery schedules. All delivery prices are shown on the second checkout screen which is added to the total amount of your products. No VAT is charged for delivery.|
|Delivery Schedule We deliver your order right away. We will normally send your order to you the same day if you order by 10am Monday to Friday or the next day if you order before 5pm. For international orders please call for our schedule and rates.|
|Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.|
|Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free.|
|Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our secure sales computer. They are not held in clear text on any web site.|
Barclays Bank, HSBC and The Royal Bank of Scotland have approved their customers use of Actinic Java applet encryption.
|Guarantee We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.>|
|Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 07990 806898 (International +44 07990 806898) or fax us on or write to us at Unit 9 134 Archer Road S8 0JZ United Kingdom|
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
|Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm|